The hotel was very beautiful (very old school style) but we knew that when booking so we were not surprised. Beautiful onsen to sit and relax in and well at rotenburo (outside bath)and dinner was just fantastic. The beds were also very comfortable and in the morning we saw a deer outside our window. Breakfast was very good - there was lots of range of foods to eat and everything looked very fresh
Ashley
dezembro de 2024
Michelin star French restaurant. great onsen. beautiful grounds.
John
abril de 2023
breakfast was good! The bathroom space has a good design!
Manfred
agosto de 2023
Everything was perfect and all staff were helpful and very welcoming. We enjoyed our stay so much. There was only one staff in the restaurant serving us we thought was not polite, but it was nothing compared with other good service the hotel offers.
Yuk
outubro de 2023
Very clean and spacious room, quality appliances and amenities. Staff was friendly and professional.
Adi
outubro de 2023
The hotel was lovely and we were received warmly by reception staff. Our room was spacious and breakfast was delicious. Shuttle service to Karuizawa station was provided.
Elisabeth
dezembro de 2022
Onsen is good, but its opening time is not enough at night.
Suk
outubro de 2024
Large comfortable rooms and bathroom. everything worked well, air con etc.
Tracy
janeiro de 2023
We loved the stay. The staff and the place was wonderful!
Jayathura
janeiro de 2024
Comfortable with a wonderful onsen
Anna
outubro de 2024