The hotel was very beautiful (very old school style) but we knew that when booking so we were not surprised. Beautiful onsen to sit and relax in and well at rotenburo (outside bath)and dinner was just fantastic. The beds were also very comfortable and in the morning we saw a deer outside our window. Breakfast was very good - there was lots of range of foods to eat and everything looked very fresh
Ashley
2024年12月
Michelin star French restaurant. great onsen. beautiful grounds.
John
2023年4月
breakfast was good! The bathroom space has a good design!
Manfred
2023年8月
Everything was perfect and all staff were helpful and very welcoming. We enjoyed our stay so much. There was only one staff in the restaurant serving us we thought was not polite, but it was nothing compared with other good service the hotel offers.
Yuk
2023年10月
Very clean and spacious room, quality appliances and amenities. Staff was friendly and professional.
Adi
2023年10月
The hotel was lovely and we were received warmly by reception staff. Our room was spacious and breakfast was delicious. Shuttle service to Karuizawa station was provided.
Elisabeth
2022年12月
Onsen is good, but its opening time is not enough at night.
Suk
2024年10月
Large comfortable rooms and bathroom. everything worked well, air con etc.
Tracy
2023年1月
We loved the stay. The staff and the place was wonderful!
Jayathura
2024年1月
Comfortable with a wonderful onsen
Anna
2024年10月